Client Results

Enbridge HSD (North America)

Heating and Air Conditioning | Home Service

  • Losing FY$18 million and closing only 20% of services requests
  • Developed common goals and coached each of 15 depot managers
  • Turnaround over 18 months lifted a loss to FY$180 million profit
  • Division that couldn’t be sold for $250 million 2 years earlier fetched $1 billion from multinational buyer
Mondi Sweizie (Europe)

Integrated Pulp & Paper

  • Productivity and efficiency improvement fell short of capital investment projections
  • Limited resources required executives and internal champions to pilot their own transformation
  • Expanded to 14 internal champions who eventually filled important mangement roles, including COO
  • Immediate impact of 40 million Zloty, Cl program became part of company culture